Privacy Policy

Last updated: 10/02/2026

Data Controller

The company HOMEWARD E.E., with registered address at 168 Vouliagmenis Avenue, Glyfada, Greece, email: info@homeward.gr, tel.: +30 211 0154740, is the Data Controller of the personal data collected through this website.

What data we collect

We collect only the personal data that is strictly necessary, such as:

• Full name
• Email address
• Phone number (where requested, e.g., in contact forms or advertising campaigns)
• Message or request content
• Website usage data (IP address, browser type, operating system, device, cookies)

Data is collected when:

• You complete a contact form on the website
• You contact us via email or telephone
• You submit your details through advertising forms on third-party platforms (e.g., Meta / Facebook / Instagram Lead Ads)
• You browse the website

Data submitted through third-party platforms is transferred to the company in accordance with the privacy settings of the respective platform.

Purpose of processing

Personal data is used for:

• Communicating with you and responding to requests
• Providing information about services or projects
• Managing inquiries or requests for offers
• Improving the operation of the website and our services
• Statistical analysis of website traffic
• Displaying relevant advertisements (remarketing), only with your consent

Legal basis for processing:

• Article 6(1)(a) GDPR – Consent (cookies, marketing, remarketing)
• Article 6(1)(b) GDPR – Performance of a request or steps prior to entering into a contract
• Article 6(1)(f) GDPR – Legitimate interest for improving services and ensuring website security
  
  

Cookies & Tracking Technologies

The website uses cookies and similar technologies for:

• Traffic analysis (Google Analytics)
• Advertising purposes (Google Ads, Meta Pixel)
• Improving user experience

Non-essential cookies are activated only after consent through the cookie banner.

You may change or withdraw your consent at any time through the cookie settings or your browser settings.

More information is provided Policy Cookies of our website.

Data recipients – Third-party providers

We may use third-party services such as:

• Google LLC (Analytics, Google Ads)
• Meta Platforms Ireland Ltd. (Facebook & Instagram Ads / Lead Forms)
• Hosting and technical support providers

These providers process data in accordance with their own privacy policies and only to the extent necessary for the provision of their services.

Some of the above providers may process data outside the European Economic Area. In such cases, the transfer is carried out in accordance with GDPR requirements and is based on approved mechanisms, such as Standard Contractual Clauses (S C Cs).

Data retention period

Personal data is retained:

• For as long as necessary to fulfill the purpose of the request
• Up to 12 months from the last communication
• Until consent is withdrawn, where consent is the legal basis
• For a longer period, where required by legal or tax obligations

Data collected through cookies is retained according to the duration of each cookie, as specified in the Cookie Policy.

Data security

We implement appropriate technical and organizational measures to protect personal data, such as:

• SSL encryption
• Restricted access only to authorized personnel
• Protection measures against loss, unauthorized access, or breach

Although every effort is made, no method of data transmission over the Internet can be guaranteed to be completely secure.

User rights

In accordance with the GDPR, you have the right to:

• Access your data
• Rectify inaccurate information
• Erasure (“right to be forgotten”)
• Restriction of processing
• Object to processing
• Data portability
• Withdraw consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal

To exercise your rights, you may contact: info@homeward.gr

You also have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

Changes to this Policy

This Privacy Policy may be updated from time to time. The current version will always be available on this page.